Dell KACE helps IT address BYOD concerns with a limited release of its K3000 Mobile Management Appliance simplifying mobile device management and enforcing security policies   Maximises workforce productivity by enabling employees to work anytime from anywhere by supporting the most popular personal mobile devices   Dell’s end-to-end solutions portfolio of systems management, PC, server [...]

Development and Operations Are Perceived As Impediments To Each Other’s Goals The Business Does Not See IT as a True Partner The Dev-Ops Divide is Seen as Having Clear Causes ST. ALBANS, UK – 28th November 2012 – Serena Software, the leader in Orchestrated IT solutions, today announced the results of a new survey of [...]

Expanded visibility and audit trail capabilities made possible by new machine inventory API and enhanced reporting capabilities New support for Windows 8, Windows Server 2012, Ubuntu and SUSE Linux Enterprise as well as Mac OS X Mountain Lion to enable better visibility into the corporate network Tweet This: @DellKACE unveils latest version of K1 Appliance [...]

More than half (56 per cent) of IT professionals say their company’s service desk either can’t or won’t support user-owned tablets on the network. More than a third (36 per cent) of IT professionals said IT problems are tracked using spreadsheets, emails or a ‘home-grown’ system because the service desk is not integrated with systems [...]

Serena Service Manager Wins for Best IT Product in Service Delivery Category   St Albans, UK – 16th May 2012 – Serena Software, the leader in Orchestrated IT solutions, today announced that Network Products Guide, the industry’s leading technology research and advisory guide, has named Serena Service Manager winner for the 2012 Hot Companies and [...]

Seminar sessions on ITSM, self-service and process management to be delivered at UK’s leading event for IT management and ITIL best practices Opportunity to see Serena’s award-winning ITSM innovation in action   ST. ALBANS, UK – 19th April 2012 – Serena Software today announced that it will be presenting at the Service Desk and IT [...]

Serena Service Manager Named Winner of Pink Elephant’s 2011 Innovation of the Year Award Integration of Service Management and Release Management is Recognised Latest Major Release of Serena Service Manager, Now Shipping, Showcased at Pink Elephant IT Service Management Conference Serena Boasts Solid Customer Momentum and Worldwide Gains with Innovative ITSM Solution   St Albans, [...]

Appointment To Drive Growth of Orchestrated IT Solutions In DACH Region   St Albans, UK – 23rd January 2012 – Serena Software, the leader in orchestrated application development, IT and business processes, today announced the appointment of Matthias Mueller-Wolf as Managing Director Central Europe in order to support its delivery of orchestrated service management (ITSM) [...]

Serena Service Manager Keeps People and Process in Sync, Offers Industry a Fluid, Flexible, Process-Based Approach to Orchestrating IT Service Management New IT Service Management Solution – Deployed from the Cloud or On-Premises – Helps IT Organisations Drive Down Service Desk Costs, Speed Issue Resolution and Increase Customer Satisfaction Serena Release Manager 2 to Speed [...]