London, UK – 25th November 2010 – Over three quarters of enterprise IT groups now actively involve business decision-makers in the development of their end user computing strategies according to a survey by Molten Technologies, a provider of virtual desktop services. The findings demonstrate that the evolution of enterprise IT management to become both a business and IT responsibility is well underway.
Findings from the survey show that IT and the business are jointly responsible for desktop strategy across 71 per cent of companies. In 8 per cent of organisations the business side and in 21 per cent of cases the IT organisation was solely responsible for desktop decision-making.
The need for greater business agility is the biggest overall driver for desktop IT strategies, according to the findings, with minimising security threats and rationalising desktop costs cited as the other priority concerns. Interestingly, data security is the only influencer that is in the top three for both large and small organisations. For finance organisations, the need for increased agility outranks the need to rationalise costs, a marked difference from organisations in the manufacturing and retail industries.
Desktop virtualisation is one approach that has been suggested to help the business achieve more agile end user computing environments. However, only 34 per cent of respondents believe that virtual desktops will lessen management complexity. Over half (53 per cent) of respondents thought that virtualised desktops will present the same level of IT management challenge as traditional PCs, and 13 per cent believed it would actually increase complexity.
“The research shows that IT decision makers are already focusing on how best to serve business requirements around desktop strategies,” said Robin Tapp, Managing Director of Client Services at Molten Technologies. “However, while desktop virtualisation can be a step towards a more integrated IT-as-a-service model, the reality we see is that management of virtual desktops is still seen by many organisations as a challenge that they will have to overcome. Moving desktop infrastructure into the cloud and running desktops as a service can provide the benefits of virtual desktops, such as greater business agility while still reducing ongoing infrastructure management and costs.”
The research also asked respondents what they were looking for within a virtualisation partner. The biggest influencing factor is a partner’s experience in delivering desktop virtualisation solutions, followed by understanding of customers’ specific industry and organisational challenges. Cost was also another key factor for partner choice, but the specific brand of technology vendor used by partners was rated as less important.
“As enterprise IT drives changes to desktop strategy in conjunction with the business, they are looking for partner organisations that understand and are experienced around virtualisation. Being able to deliver services that fit with customer requirements, from increasing business agility and security through to reducing cost are more important to them than the specific technology chosen,” commented Tapp.
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About this Survey
The survey was conducted by Vanson Bourne on behalf of Molten Technologies, and covered 100 senior enterprise IT decision makers across multiple vertical markets including finance, manufacturing and retail. All companies surveyed had more than 1000 staff.
About Molten Technologies
Molten Technologies provides cloud-based desktop infrastructure services to large enterprise organisations. Its Desktops-as-a-Service (DaaS) offering enables businesses to provide secure desktop computing environments to their employees that can be scaled in line with business demand and provisioned on a pay-per-use basis. With DaaS, organisations have access to unlimited desktop computing resource and can retain tight control over the security and management of their software services and data. Molten Technologies is headquartered in London, UK.
The Molten DaaS platform is available today. For more information and a demonstration of DaaS in action, please visit www.moltentechnologies.com.
Mark Kember / Carolann Bara
Goode International Ltd
Tel: +44 (0)1491 873 323